Multichannel Experience Most Dysfunctional Aspect of Customer Service … – CNNMoney.com (press release)

February 24, 2010

Multichannel Experience Most Dysfunctional Aspect of Customer Service
CNNMoney.com (press release)
eGain Communications Corporation (OTCBB: EGAN), the leading provider of multichannel customer service and knowledge management software for on-site or

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